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FAQ

Frequently Asked Questions

What Size Should I Order?

When it comes to sizing for a kimono, fit matters. We’ll help you find the right kimono and training gear so you can perform your best on the mats. Not sure what size kimono you are? Our size charts can help you determine the best fit for all of our

How Do I Clean My Kimono?

Gracie Barra Kimonos are high quality training products that should be taken care of regularly. When cared for properly, they will be durable and comfortable to train in for a very long time before deteriorating. Washing Before First UseBlue / Pink K

Can I Buy a Kimono Without Gi Pants?

Kimonos are sold as a uniform with the Kimono Top and the Gi Pants Bottoms. We offer pants separately, and the top is sold as a set.

Does GB Wear Provide First Responder/Military/Police/Fireman/Student/Senior Discounts?

We would like to thank you for your service! At this time, GB Wear does not provide a Student/Police/Military/Fireman/First Responder Discount.

Will This Item Be Restocked?

If the item will be restocked, a date of restocking will be provided on the product page. Select “Notify Me When Available” under an out-of-stock item listing to enter your email and size for email notifications when an item is restocked. However, if

What Is Limited Edition?

We sometimes want to release celebratory products in the spirit of Gracie Barra. Whether these are anniversaries of milestones of our global brand, or something we are passionate about, we have limited time products that are only available for a shor

How Do I Track My Order

The most accurate and current information for your GB Wear order is always available within your account at the following link:. My Account. After your order ships, you can track your shipment(s) and see which carrier is delivering your package(s) an

Who Should I Contact About Order Tracking and Delivery?

After your order leaves our facility, we won’t have any additional information beyond what you see when you track your package(s). If you have delivery-related questions during shipment or want more specific tracking information, please use the follo

Where Do I Find My Estimated Delivery Date

You’ll see an estimated order delivery date during checkout, on your order status page, and when you track your order. Because this date is an estimate, your order could be delivered shortly before or shortly after this date.

Why Hasn't My Tracking Information Updated

Don’t worry if your tracking information doesn’t immediately populate—the carrier sometimes takes up to 48 hours to activate the tracking information. Please check back periodically, as the tracking information should update soon.

Why is My Order Delayed?

We do our absolute best to deliver your order on time, but enhanced safety practices and high order volume may occasionally slow us down. After the order ships, your package could be delayed by delivery issues like severe weather, an incomplete deliv

Why Was Only Part Of My Order Delivered?

If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.

What Should I Do If My Order Is Marked As Delivered But I Didn't Receive It?

For the fastest service, please contact the carrier directly. Sometimes carrier tracking information updates prematurely, and your package could be delivered within 24 hours. If it’s still before your estimated delivery date, please hold tight, your

Can I Change The Delivery Address On My Order?

No, our team moves quickly to process and ship your order—we cannot change your order or your delivery address. However, after your order ships, you can contact the carrier directly to see if they can update the address or redirect the package to a p

Does GBW USA Ship To Brazil?

GB Wear does not ship to Brazil. For order processing, please visit Gracie Barra Wear Brazil

How Can I Cancel Or Change My Order?

You can't make changes, but you can cancel an order during business hours if it is still unfulfilled. Please email customer service [email protected] your order number and that you would like to cancel.

Where Is My Refund?

Once we receive your return, it usually takes us 3-5 business days to process it and issue a refund. We’ll email you to let you know when we’ve initiated the refund, but it may take additional time for your account to reflect the funds:. Credit and d

How Do I Change My Email Address?

This action can only be completed by our staff. Contact us at [email protected] and we’ll update your accounts primary email accordingly.

How Do I Change My Password?

Afterwards, you will be sent an email with instructions on how to reset your password.

What Is GB Wear's Return Policy

Our full policy can be found here: https://graciebarrawear.com/pages/returns-exchanges

Gracie Barra Jiu Jitsu Uniform Guidelines

Genuine Gracie Barra uniforms meet specific standards for durability, fit, and safety that are essential for our training. We ask all students to adhere to this uniform requirement.

Which Kimonos Come with Belts?

Only the GB1, GBK, and GBF kimonos include a free white belt. These are labeled as "with belt" on our website. Important Notes:. Other colored belts must be purchased separately. Current Gracie Barra students receive belts based on promotions in clas

What to Do If Items Are Missing from Your Order

If you discover any missing items from your order, we're here to assist!. Simply create a support ticket or email us at [email protected] with your order number and details about what's missing. We'll investigate and get it resolved quickly.

Why Isn't My B2B/School Discount Showing Up?

If you expected to see your Business-to-Business (B2B) or School discount at checkout but weren’t charged the discounted price, you’ve likely encountered one of these issues:. What happens:. If you arrive at checkout as a guest (not logged in), enter