International ShippingUpdated 7 months ago
ATTENTION!
- Customers are responsible for paying any Customs fees and Duties charged by your Country.
- All international orders to have the commercial invoice matching the original order invoice.
- As a rule of thumb, please photograph all packages upon receipt. This includes boxes, if your order came in any.
PROCESSING TIME
Your order will be processed within approximately 1-3 business days after the order is placed. PLEASE NOTE that processing times are estimates and may be subject to change, especially for large orders and peak season periods
If for any unforeseen reason an item becomes temporarily unavailable for immediate shipping, you will be notified. Also, if we are unable to verify your billing and/or shipping information, or if your billing and shipping addresses are different, there may be a delay in shipping your order.
CANADA SHIPPING
CANADA SHIPPING
Shipments to Canada are made via your choice of UPS, or DHL the estimated delivery time is 6-10 working days.
Shipping rates and delivery times are only estimates provided by the courier companies and actual delivery times may be longer depending on location and local Customs processing.
Shipping rates and delivery times are only estimates provided by the courier companies and actual delivery times may be longer depending on location and local Customs processing.
INTERNATIONAL SHIPMENTS
International shipments are made via DHL.
If you don’t find an ideal option for your international location, please contact our customer service team at [email protected]
All shipping rates and delivery times are only estimates provided by logistics companies outside of our control. Delivery and rates may vary with location and local Customs processing.
P.O. BOXES
We do not ship to international P.O. Boxes.
For any inquiries please do not hesitate to contact our Customer Service Team via Phone, via the “Contact Us” Form, or via E-Mail [email protected]
DAMAGED PACKAGES
If your package is received with any damage to the box, take a photo(s) of the package before opening.
Any and all photos of a damaged box will aid in providing a strong claim for any missing and/or defective items.